Terms of Use

Last updated: June 2025

Welcome to zelmorianroyalretreat.com (the "Website"), the official online presence of Zelmorianroyalretreat, located in Victor Harbor, South Australia, Australia. This Website is owned and operated by , registered in Australia, with its registered legal address at (hereinafter referred to as "we", "us", or "our").

Please read these Terms of Use ("Terms") carefully before using this Website. By accessing or using any part of this Website, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must discontinue use of this Website immediately.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the Website at zelmorianroyalretreat.com, you acknowledge that you have read and understood these Terms of Use and agree to be legally bound by them, as well as by our Privacy Policy and any other policies or guidelines posted on this Website.

These Terms constitute a legally binding agreement between you (the "User") and . We reserve the right to update, modify, or replace any part of these Terms at any time and at our sole discretion. Changes will be effective immediately upon posting to this Website. Your continued use of the Website after any changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

If you are using this Website on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Age Restriction

Access to this Website and its services — including but not limited to hotel reservations, casino-related content, promotions, and online enquiries — is strictly restricted to individuals who are 18 years of age or older.

By using this Website, you represent and warrant that you are at least 18 years of age. If you are under the age of 18, you are not permitted to access or use this Website under any circumstances.

This age restriction is imposed in compliance with applicable laws of South Australia, Australia, including the Casino Act 1997 (SA) and relevant gaming and liquor regulations, which prohibit the participation of minors in casino and gambling-related activities.

reserves the right to request proof of age at any time and to deny access to its services to any individual who cannot verify that they meet the minimum age requirement. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take immediate steps to remove such information from our records.

3. Use of the Website

3.1 Permitted Use

This Website is provided for your personal, non-commercial use only. You may access and use the Website solely for lawful purposes and in accordance with these Terms. You are permitted to:

  • Browse information about the hotel and casino facilities, services, and promotions;
  • Make reservations or enquiries through official booking tools provided on the Website;
  • Access content made available by for informational purposes.

3.2 User Obligations

As a condition of your use of this Website, you agree to comply with all applicable local, state, national, and international laws and regulations, including those of South Australia, Australia. You agree that you will not:

  • Use the Website for any unlawful, fraudulent, or malicious purpose;
  • Attempt to gain unauthorised access to any part of the Website, its servers, or any connected systems or networks;
  • Transmit any unsolicited or unauthorised advertising, spam, or promotional material;
  • Upload, post, or transmit any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable;
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
  • Introduce any viruses, malware, trojan horses, worms, or other harmful software to the Website;
  • Collect or harvest any personal data of other users from the Website without authorisation;
  • Reproduce, duplicate, copy, sell, or exploit any portion of the Website for commercial purposes without our prior written consent;
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which may harm or its users;
  • Attempt to circumvent any security measures or age verification mechanisms implemented on this Website.

We reserve the right to terminate or restrict your access to the Website at any time, without notice, if we reasonably believe you have violated any of these obligations.

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of or its content suppliers and is protected by applicable Australian and international intellectual property laws, including the Copyright Act 1968 (Cth).

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website content for your personal, non-commercial purposes only. No content from this Website may be reproduced, distributed, republished, uploaded, posted, transmitted, or modified in any form without our prior written permission.

All trade marks, service marks, and trade names displayed on this Website are the registered or unregistered marks of or their respective owners. Nothing on this Website should be construed as granting any licence or right to use any trade mark without the prior written permission of the relevant owner.

5. Reservations, Bookings, and Payments

Any reservations, bookings, or transactions made through this Website are subject to the specific terms and conditions applicable to such transactions, which will be presented to you at the time of booking.

reserves the right to refuse, cancel, or modify any reservation or booking at its sole discretion, including in cases of suspected fraud, error in pricing or availability, or violation of these Terms.

All prices displayed on the Website are in Australian Dollars (AUD) and are inclusive of applicable taxes and charges unless otherwise stated. We reserve the right to modify prices at any time without prior notice, but changes will not affect confirmed bookings.

6. Responsible Gambling

is committed to promoting responsible gambling practices in accordance with the requirements of South Australian law, including the Casino Act 1997 (SA) and applicable codes of practice established by the South Australian Independent Gambling Authority (IGA).

Gambling is intended to be an enjoyable form of entertainment. We encourage all guests and users to gamble responsibly and within their means. If you or someone you know may have a gambling problem, we encourage you to seek assistance from a recognised support service, such as the Gambling Help Online service (1800 858 858) or Lifeline Australia (13 11 14).

Self-exclusion options and responsible gambling information are available upon request at the casino premises or through our contact channels.

7. Privacy

Your privacy is important to us. The collection, use, and storage of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this Website, you consent to the collection and use of your personal information as described in our Privacy Policy.

handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

8. Third-Party Links and Content

This Website may contain links to third-party websites or services that are not owned or controlled by . We have no control over the content, privacy policies, or practices of any third-party websites and accept no responsibility for them.

We strongly encourage you to review the terms and privacy policies of any third-party websites you visit. The inclusion of any link on this Website does not imply endorsement, recommendation, or approval by .

9. Disclaimer of Warranties

This Website and all content, materials, information, services, and products included on or otherwise made available to you through this Website are provided on an "as is" and "as available" basis, without any representations or warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of information.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that any defects will be corrected or that the Website or its servers are free of errors or harmful materials.

10. Limitation of Liability

To the maximum extent permitted by applicable law in South Australia, Australia, , its directors, officers, employees, agents, contractors, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages whatsoever, including but not limited to:

  • Loss of profits, revenue, data, goodwill, or business opportunities;
  • Loss or corruption of data or information;
  • Business interruption;
  • Personal injury or property damage arising from your use of or inability to use the Website;
  • Unauthorised access to or use of our servers and/or any personal information stored therein;
  • Any bugs, viruses, trojan horses, or similar harmful content transmitted through the Website by any third party;
  • Any errors or omissions in any content posted, emailed, transmitted, or otherwise made available via the Website.

This limitation of liability applies regardless of whether such damages arise in contract, tort (including negligence), statute, or otherwise, and even if has been advised of the possibility of such damages.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Australian law, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

Where legislation implies any condition or warranty that cannot be lawfully excluded, our liability shall be limited to the fullest extent permitted by law, including (where permitted) limiting our liability to the re-supply of the relevant services.

11. Indemnification

You agree to indemnify, defend, and hold harmless and its affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

  • Your access to or use of the Website;
  • Your violation of these Terms;
  • Your violation of any applicable law or regulation;
  • Your infringement of any third-party rights, including intellectual property rights;
  • Any content you submit, post, or transmit through the Website.

12. Dispute Resolution

12.1 Governing Law

These Terms of Use and any dispute, claim, or controversy arising out of or in connection with these Terms, your use of the Website, or the services offered by shall be governed by and construed in accordance with the laws of the State of South Australia, Australia, without regard to its conflict of law principles.

12.2 Jurisdiction

You irrevocably submit to the exclusive jurisdiction of the courts of South Australia, Australia, and the Federal courts of Australia sitting in South Australia, for the resolution of any dispute or claim arising under or in connection with these Terms. You waive any objection to the exercise of jurisdiction over you by such courts and to the venue of any proceedings in such courts.

12.3 Informal Resolution

Before initiating any formal legal proceedings, we encourage you to contact us directly to seek an informal resolution of your concern. You may reach us at:

  • Legal Entity:
  • Address:
  • Website: zelmorianroyalretreat.com

We will make reasonable efforts to resolve any dispute informally within 30 days of receiving written notice of your concern.

12.4 Consumer Rights

Nothing in these Terms limits your rights under the Australian Consumer Law or any other non-excludable rights you may have under applicable Australian legislation, including rights to seek remedies through the Australian Competition and Consumer Commission (ACCC) or relevant state-based consumer protection agencies.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

14. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published by on this Website, constitute the entire agreement between you and with respect to your use of this Website and supersede all prior communications, representations, and agreements relating to such subject matter.

15. Waiver

No waiver by of any breach or default of these Terms shall be deemed a waiver of any subsequent breach or default and shall not affect the other terms of these Terms. A waiver will only be effective if made in writing and signed by an authorised representative of .

16. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Use, please do not hesitate to contact us:

  • Company:
  • Address:
  • Website: zelmorianroyalretreat.com

These Terms of Use were last reviewed and updated in June 2025. reserves the right to amend these Terms at any time. Continued use of this Website following the posting of any amendments constitutes your acceptance of those changes.